Contact Us
Please email or call us with any questions about our products, company, or if you need help with an order.
We do not have set business hours. If we miss you, we will do our best to respond within 24 hours.
(336) 433-6746
Customer Care
Processing
Please allow up to 1 week for your order to process. This does not include shipping time. If you need something expedited, please email or call us, and we will do our best to accommodate your timeline.
Shipping
Shipping is unfortunately expensive. It affects us as a small business, and we understand it can make some purchases prohibitively expensive for the consumer. We are regularly evaluating shipping costs and how we can make it cheaper for our customers.
At the moment we are offering USPS Ground Advantage, USPS Priority, and UPS Ground at flat rates based on product weight. We are shipping from North Carolina so shipping times will vary depending on your location. If you would like to pay for expedited shipping, please email or call us, and we will provide you with a quote.
We offer free USPS Ground Advantage shipping for all orders $100+.
Returns
We do not accept returns. However, customer satisfaction is very important to us. If you have an issue with the delivery or the product, please contact us immediately so we can do our best to rectify the situation.